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Creative Workflow Exploration

Creative Workflow Exploration

A clear interactive step-by-step guided framework

Digital Delivery Operations

Digital Delivery Operations

Propane Agency | 2023-2024

Product Workflow Optimization

Product Workflow Optimization

Athleta, Gap Inc. | 2018-2022

Scaling Creative Operations

Scaling Creative Operations

Gap Outlet, Gap Inc. | 2012-2017

3D Sales Enablement Application & Videos

3D Sales Enablement Application & Videos

Client: Digital Realty

YesSF Public Engagement Website

YesSF Public Engagement Website

Client: San Francisco Chamber of Commerce

Website Launch, SaaS Design & New CMS

Website Launch, SaaS Design & New CMS

Client: Acorn.io

Athleta Product Rebrand Project

Athleta Product Rebrand Project

12 month project | 215+ SKU product update

e-Commerce DTC Startup

e-Commerce DTC Startup

Ongoing Brand & Product Launch

Athleta Pride Project

Athleta Pride Project

 Athleta Pride Community Co-Creation Initiative

12 Month Project

Operations + Project Management 

This is a selection of projects and operational optimization initiatives I led as an Operations Project Manager, Account Manager, and Producer across multi-disciplinary creative and digital experiences, including case studies focused on operational impact and change management.

 

The work spans physical product development, video production, digital experiences, and brand systems.

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My strength lies in operating across industries and scales — building teams, implementing scalable systems and lean processes, reducing costs, and helping complex projects and teams get back on track.

© 2026 KRISTY SANTOS

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