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My Approach
The Structure
Partnerships
What I Solve

When teams have clarity, creativity thrives

Operating toolkit

Intro

I create the conditions where ideas can take shape, whitespace emerges, collaboration feels natural, and delivery becomes more predictable without losing creativity.

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Working at the crossroads of product design, creative leadership, and operations, I know how to translate vision into simple systems, practical workflows, shared rituals, and delivery frameworks that help teams move with confidence and consistency.
 

When this foundation is in place, teams spend less time navigating ambiguity and more time creating thoughtful work, building momentum, and making space for unexpected ideas to emerge.

My
Approach

I start by understanding how work actually flows, where decisions happen, where friction exists, and what teams need to move forward with confidence. From there, I design practical structures: workflows, rituals, documentation, and delivery frameworks that bring consistency without unnecessary complexity.
My goal isn’t more process, it’s the right amount of structure so creativity can move faster and a horizon of space for exploration remains.

How I Structure Programs

I design delivery environments that support the full product lifecycle, from concept through production and launch.
 

This often includes:
Clear intake and prioritization


Defined milestones, decision checkpoints, and ownership


Shared documentation and knowledge systems


Cross-functional rituals that keep teams aligned


Visibility into timelines, scope, and tradeoffs

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Innovative tooling to streamline workflows and creative outputs


Team upskilling, knowledge sharing, and trust-building

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How I
Partner
With Teams

My favorite part of my work is connecting teams and building relationships — translating context across design, product, engineering, marketing, merchandising, and vendor partners so decisions happen faster and with greater confidence.

 

My style is grounded in “WE” — collaborative, transparent, and rooted in trust. I lead by example, guide teams through change, and create environments where diverse perspectives lead to stronger outcomes.

What
Changes
When I Join

Teams and companies often experience:

 

Clearer direction and decision ownership

 

Improved creative quality

 

Brand growth and increased sales
 

More predictable delivery timelines
 

Reduced rework and feedback cycles
 

Stronger cross-functional alignment
 

Scalable workflows that support growth
 

Greater confidence in planning and execution
 

More space for innovation

 

Improved morale, job satisfaction and growth opportunities
 

In short, creative work becomes easier to deliver with increased quality and brand growth

Types of Problems
I Solve

Scaling creative output without scaling chaos
 

Aligning cross-functional teams around product strategy
 

Designing operating models for growing organizations
 

Improving delivery predictability and speed
 

Introducing new tooling, 3D, and AI workflows
 

Building knowledge systems and documentation standards
 

Helping organizations move from reactive to intentional execution

© 2026 KRISTY SANTOS

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